What information do we collect?

Things you do and information you provide

We collect the content and other information you provide when you use our Services, including when you sign up for an account and when you message or communicate with others. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.

Your connections and networks

We collect information about the people and shows you are connected to and how you interact with them, such as the people you communicate with the most or the shows you like to comment on. We also collect contact information you provide if you upload, sync or import this information (such as an address book) from a device.

Device Information

We collect information from the devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we collect:

  • Attributes such as the operating system, hardware version, device settings, battery and signal strength, and device identifiers.
  • Connection information such as the name of your mobile operator or ISP, language and timezone, mobile phone number and IP address.

What do we use your information for?

Provide, improve and develop our Services.

We are able to deliver our Services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you’re connected to and interested in on and off our Services.

We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.

Communicate with you.

We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

Promote safety and security.

We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using technologies such as encryption and machine learning to detect suspicious activities.

How do we protect your information?

We maintain a variety of security measures to maintain the safety of your personal information when you access your personal information. For example, your email and phone number information will always be transmitted using encrypted connections to our servers.

Do we disclose any information to outside parties?

Third-party integrations on or using our services

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Other users that see your content

Other people may use our Services to share content about you with the audience they choose. For example, people may share a screenshot of our messages or profile, or share information about you that you shared with them. We may also use your public profile information and messages on marketing material.

New owner

If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our Services. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our mobile application and not to information collected offline.

Your Consent

By using our Services, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 12/13/2016.

Contacting Us

We can be contacted by email through team@hotswitch.com.